Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery in accordance with UK consumer law.

Eligible returns

To be eligible for a return:

• Items must be unused and in the same condition as received

• Items must be returned with original packaging and accessories

• You must contact us within 14 days of delivery to request a return

• Items must not show signs of use, wear, or damage

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Non-returnable items

The following items are not eligible for return:

• Film (including unopened, opened, or expired film)

• Items marked as clearance or final sale

• Items sold “as-is”, “spares or repairs”

• Gift cards

 

Change of mind

If you change your mind:

• You may return eligible items within 14 days

• Original shipping costs are non-refundable

• Items must be returned unused and in original condition

 

Faulty or incorrect items

If your item arrives faulty, damaged, or incorrect:

• Please contact us within 48 hours of delivery

• We will cover return shipping and offer a replacement or full refund

 

Refunds

Once your return is received and inspected:

• Refunds will be issued to the original payment method

• Please allow 3–5 business days after inspection for processing